CUSTOMER RELATIONS STATEMENT
Customers are among our organization's most valuable assets. Every employee represents FreedomPark to our customers and the public. The way we do our jobs presents an image of our entire organization. Customers judge all of us by how they are treated with each employee contact. Therefore, one of our first business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers.
Our personal contact with the public, our manners on the telephone, and the communications we send to customers are a reflection not only of ourselves, but also of the professionalism of FreedomPark. Positive customer relations not only enhance the public's perception or image of FreedomPark, but also pay off in greater customer loyalty and increased sales and profit.
At FreedomPark we especially encourage our employees to look for opportunities to go above and beyond what is normally expected. Whether at the curb or on the phone, FreedomPark customers should get the impression that their needs are more important than our procedures and policies.